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I once heard about a contractor who was still mowing a property despite being three months behind on his invoicing. He nearly went under while struggling to get his business back on track. In our line of work, getting paid is just as important as doing the job. But if you're just billing monthly or letting payments slide, you're not a business owner. You're a bank. And you're lending money to people who "forget" where they stand the moment the grass grows back. Here's how to keep your cash flow healthy and your stress levels low:
If you have to make that dreaded "you owe me money call," try the "awkward silence" technique. If you have to call a late payer, introduce yourself and then stop talking. Let them fill the silence. They know why you're calling, and they usually blurt out that they will make the payment now. Our goal is to keep the total amount owed to your business under one week's worth of income. If you start as you mean to continue, customers will recognize that you run a tight ship and respect your time. If you want a step-by-step system to tighten your business logic, raise your prices safely, and stop chasing bad lawns... Join the free Skool group where I walk through this stuff properly: [Join the Lawn Business Builders Pro group]Talk soon, Stuart P.S. Stop being a debt collector. Set the rules from day one, and customers will respect your time. |
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