Hey Reader If your week is packed but your bank account still looks thin at the end of it, that's not a working-harder problem. That's a running-the-business problem. I see it all the time. Great mowers. Clean edges. Happy customers. But the cash just doesn't add up the way it should. Usually it comes down to a few things: — Pricing that covers the job but not the drive time, the admin, or the equipment wearing out — A route spread across too many suburbs eating fuel and hours between stops —...

Things can change People can move on, have a change in circumstances, Anything can happen. And that's when you get the breakup email, text, or call. Normally we ask, "Just for our records, can I get a reason for the cancelation?” The way they answer this question will dictate what we do next. If it's a money thing, we say we are sorry to hear that. call us back anytime and we ask for a review If they are moving, we wish them the best with their move and ask for a review. If we don't hear...

The robots are coming. You know, when I think of a cruise-y retirement, I used to think of sitting in a rocking chair, having a beer, and watching someone mow my lawn. Now that is the life…Nowadays I think a bit differently. The way the future is heading, I can probably look forward to a self-driving car among other wonderful things. But lately I have been thinking of a cunning PLAN… When I give up mowing lawns, I might just buy a bunch of robotic mowers and rent them out. That way I can just...