A minor move, a major payoff


A while back, I got a call from someone asking if I could trim their hedges.
I don’t do hedges.

I could’ve said, “Sorry, I only do lawns.”
Most people would.

But that’s not what I said.
Because a long time ago, I realized something:
If I just say no, they hang up — and probably never call again.

Not just for hedges.
But for anything.

So I said:
“I don’t do hedge trimming myself — but I know a great guy who does. Want me to take your details and he’ll call you back in an hour or so?”

They said yes.
They got their hedges trimmed.
I kept the client happy.

And when they needed their lawn done… guess who they called?


That little shift from saying “I don’t do that” to “Let me help anyway” changed how I ran my business.

I started building a list.
On my travels, I found a gardener, a hedge trimmer, a tree guy, and a rubbish removal crew.
Whenever I bumped into them on a job, we’d swap cards.

The criteria?
✅ High standard of work
✅ Reliable
Didn’t offer lawn mowing (of course)

And when a job came in that I didn’t want or couldn’t take, I passed it on.

Pretty soon, they were sending leads my way too.
Today, we get recommended by a lot of supplementary businesses around town.

All because I stopped turning people away.


If you're in the lawn care game — or any service business — and you want to grow smarter, not just harder…
This kind of strategy is just one of the things I share inside the Lawn Business Membership.

Real-world tactics.
Just the things that have worked for us.

👉 [Join the membership here]

Let’s start building a better business together today.

Until next time, get out there, mow lawns and have fun

Stuart

Lawnmowing101

Hi and Welcome to my page

Start and grow a six-figure lawn care business in your spare time. Increase your income every year by working smarter, not harder. Tips and tricks to your inbox each week. We care about our subscribers and we will never spam you or pass your details to anyone.

Read more from Hi and Welcome to my page

I once turned down a job because of the contract attached. They sent me through this official-looking document. It had more clauses than a Santa convention. Stuff like: “Client may cancel at any time, without notice or compensation.” “All liability falls on the contractor.” “Work must be completed regardless of the weather.” I read it twice and still didn’t know what I’d be agreeing to. So I politely said, No thanks. Now look, it’s not that I’m against agreements. I think everything has its...

It was all going so well... I had a slow leak in one of my tires. Been topping it up when I could (amazing how many gas station air pumps are broken, by the way). Anyway, time to fix it. I wasn’t going back to my usual place; they botched a job once, and I failed the inspection. So I tried a new spot: World of Tires. Looked good. Bay ready. Nice start. The guy asked if I wanted a new tire or just a repair. I asked, “Will it pass inspection?” I'm booked next week He said, “It’s worn, but yeah...

When someone’s going to build a house, the first thing they do is lay the foundations. If you’re going to build something, that seems essential, doesn’t it? So why should it be any different with a lawn care business? This is where I see a lot of guys get it wrong. They think mowing lawns is all they have to do. But it’s more than just mowing lawns, it’s about running a business. It’s about: • Marketing • Dealing with leads • Scheduling jobs • Tracking debits and credits • Getting paid on...