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Careful how you handle that weedeater Reader When I lived on the Hibiscus coast, the lawn guys were careful with their weedeaters. Some of this was learned behavior, and it was necessary. If your machine broke a downpipe, you were in trouble. All downpipes were connected to water tanks. If the pipe were cracked, the customer would start running out of water. You needed to fix it quickly, smart. However, when I arrived in Hamilton, I was shocked. Every other house I looked at had a broken pipe. I guess people thought it wasn't such a big deal because everybody was on town water. By the late 2010s, it got so bad that some builders started putting reinforcement around those pipes so they were protected. I never touch the downpipes or anything else, for that matter. The technique is simple, and over the years, I have trained many contractors in how to do it. The secret is where you focus. You need to get very Zen-like and focus on the cutting point at the end of the cord. It takes a bit of getting used to it, but paying attention to this point of the cord when you can get fantastic results. The bad news is that you are more likely to hit your head on low-hanging objects, clothes, and branches. However, you only need to pay attention to these things on your first cut, and then you know where they are. I'm still sporting a bruised head from a close encounter with a low-hanging branch on a new lawn last week. Be really careful using this technique when weed-eating around trees, too. I have, on occasion, accidentally ringbarked the odd tree. I carry Vaseline in my van in case this ever happens. My little tub is over ten years old and is still more than half full. It's not the ring barking that kills the tree; it's the water getting in. Apply a layer of Vaseline around the tree, and it's good to go. Vaseline is also good for larger cuts doing tree work. It's much better looking than paint and just as functional. Anyway, that's me for the week. If you enjoy learning like me, you can find plenty more in the membership. Anyway, get out there, mow lawns, and have fun Stuart |
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I had a lawn care business client a while back who was struggling during a slow period. The phone wasn't ringing. Income was down. He was stressed about where the next batch of customers would come from. So I told him to send one email to his entire customer base. It was autumn. Offer a simple leaf removal service. He was skeptical. "Will that actually work?" But he did it anyway. It took him maybe 15 minutes to write and send. That single email increased his income that month by 25%. The...
A few months back, I was talking to a lawn contractor who was frustrated as hell. He was getting out and doing tons of quotes. Customers said they wanted regular cuts. But after one or two mows? They'd disappear. At first, I thought it might be his work quality. Nope. His lawns looked great. So I dug into his quoting process instead. Turns out, he wasn't asking ANY questions during incoming calls. No data. No context. He had no clue what kind of job he was walking into until he showed up. He...
I met a lawn guy a few years back who was absolutely drowning in work. Mowing all day. Doing admin at night. Barely keeping his head above water. One of his nightly rituals? Calling every single customer who was due for a mow the next day. Half an hour. Every night. That's two and a half hours every week spent on the phone. And here's the part that makes you think... The same task could be done in under 20 minutes via text. But he wouldn't do it. "That's not how I've always done it," he said....