"I guess this is the last time you will be mowing that lawn" ​ I knew it wasn't his lawn so I was understandably confused. So I asked him to explain. ​ This meant that I would no longer be able to mow the lawn I was working on. ​ Seriously?? I couldn't believe it. Now I had to explain that his territory was an agreement between him and his franchise. It had nothing to do with me or my business. It solely meant that there would be nobody else from his franchise working in that area. (assuming the master franchise would enforce it) ​ ​ Working away in his orange overalls. He always looked a bit grumpy when he saw me and never waved back and he disappeared within 6 months. ​ ​ Do this before you run out and buy a pair of orange overalls. ​ Stuart ​ |
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I automatically like people. Doesn’t matter who it is. As soon as I say hi, I’m already on their side. Weird, I know. But it’s been one of my biggest assets in business. Makes quoting easy. I don’t treat it like a job interview. I treat it like a chat. When someone rings for a quote, I don’t rush to get off the phone. I keep them talking. Not in a creepy “why won’t he hang up” kind of way — just long enough that calling someone else becomes a chore. By the time they hang up, I’ve already...
I used GPTchat the other day to help me find a cord to connect my PC to a second monitor. Gave it the make and model of both. It told me exactly what I needed and where to get it. I was feeling pretty smug… especially since my wife was about to order a different one and I told her she was wrong. Turns out, she wasn’t. I got home. Plugged it in. Didn’t fit. AI had given me the wrong information, and my wife had been right all along. The thing is, it was a good reminder: AI and local search...
Starting from scratch? Trying to build up lawns from zero while juggling a day job? Feels like pushing a rock uphill. You’re ready to go and nothing’s happening yet. That early grind? Totally normal. Especially if you’re counting on organic growth like Google My Business. That stuff takes time. Months, even. And that’s where a lot of people tap out. But slow doesn’t mean broken. It just means you’ve got to balance the long game with some quick wins. That’s why I always tell new operators to...