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"I guess this is the last time you will be mowing that lawn" ​ I knew it wasn't his lawn so I was understandably confused. So I asked him to explain. ​ This meant that I would no longer be able to mow the lawn I was working on. ​ Seriously?? I couldn't believe it. Now I had to explain that his territory was an agreement between him and his franchise. It had nothing to do with me or my business. It solely meant that there would be nobody else from his franchise working in that area. (assuming the master franchise would enforce it) ​ ​ Working away in his orange overalls. He always looked a bit grumpy when he saw me and never waved back and he disappeared within 6 months. ​ ​ Do this before you run out and buy a pair of orange overalls. ​ Stuart ​ |
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Every first Saturday of the month, I service my mowers. Not because I’m some kind of lawn care monk. But because I got sick of breakdowns. Back when I was running a bunch of vans and machines, things would just fall through the cracks. I’d go to use a mower, and I'd always be finding things that needed work: – blunt blades, – wheels that needed bearings, – and a layer of crud an inch thick in places under the deck. And of course, it would always happen on the job, right when I didn’t have...
The other day I was chatting with a lawn mowing contractor who was frustrated that he was out doing quote after quote, only to end up looking at jobs that were not ideal. I dug a little deeper and found the real problem: he wasn’t asking any questions during the initial call. Because of that, he was turning up to jobs with no real understanding of what the customer actually needed. Problem solved. Once he started qualifying leads properly over the phone, things improved quickly. It all starts...
I get asked this question a lot, and the answer depends on a few key factors. But I’ll try to keep it simple here. For this example, let’s assume one person is using an 18–20 inch push mower. A Bit of Background When I had five sole operated vans on the road, I decided to track our productivity over three months. I recorded: How long it took to mow each lawn Travel time between jobs Total number of lawns mowed per day It wasn’t a scientific study, but all the data came from consistent...