Start and grow a six-figure lawn care business in your spare time. Increase your income every year by working smarter, not harder. Tips and tricks to your inbox each week. We care about our subscribers and we will never spam you or pass your details to anyone.
The Fastest Way to Lose a Great Customer
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Mistakes happen. I’m not talking about your mower this time.
In 30+ years, I’ve seen it all. When it was just me out there, it was simple: That’s what insurance is for. If they weren’t home, I’d call. The goal was always the same: Because if they find it before I can tell them? We had a harder time with this when we had workers. But we drilled it into them: If you stay silent, the customer finds out and you lose the job. You might just gain a customer for life. At worst, you’re out the insurance excess. So ask yourself: Risk losing a customer and maybe a bad Google review? Turn a negative moment into loyalty that lasts years? It’s a no-brainer. Until next time,Get out there, mow lawns, and have fun. Stuart PS Join our free group for the tools to grow your business faster |
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Start and grow a six-figure lawn care business in your spare time. Increase your income every year by working smarter, not harder. Tips and tricks to your inbox each week. We care about our subscribers and we will never spam you or pass your details to anyone.
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