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Busy week, thin bank account? Here's why...
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Hey Reader If your week is packed but your bank account still looks thin at the end of it, that's not a working-harder problem. That's a running-the-business problem. I see it all the time. Great mowers. Clean edges. Happy customers. But the cash just doesn't add up the way it should. Usually it comes down to a few things: — Pricing that covers the job but not the drive time, the admin, or the equipment wearing out — A route spread across too many suburbs eating fuel and hours between stops — No system for invoicing, so payments slip through the cracks when you're tired at the end of the day None of it is complicated to fix. But it does take being honest about where the leaks are. I wrote a full breakdown this week covering pricing, route density, hiring, systems, and the numbers that actually tell you if your business is healthy, not just busy. Worth a read if you've been feeling like the wheels are spinning but you're not moving forward as fast as you should be. 👉 Check it out here: https://lawnmowing101.com/how-to-run-a-lawn-care-business/ Talk soon, Stuart Lawnmowing101 |
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Build a Six-Figure Lawn Care Business in Your Spare Time. Stop trading time for money. Get one short, actionable tip delivered to your inbox every morning to help you work smarter and scale faster. Privacy Note: Join 5,000+ pros. 100% privacy, zero spam.
Here's how I sort the difficult customers.Most of them fit one of four types, and each one needs handling differently. 1. The ComplainerNothing is ever quite right.They'll tell you in detail what was wrong with the last lawn guy.Listen to that, because you'll be the next lawn guy they talk about.I don't keep these ones long-term. 2. The PerfectionistThese are fine, as long as what they want is reasonable.Build the extra time into the quote from the start, so you're paid for the detail they...
Most lawn jobs are won or lost in the first two minutes of the phone call.Before you've even seen the lawn. Here's how I handle a new lead. Answer fast.I wear a headset and pick up within three rings.I smile before I say hello.It sounds silly, but they can hear it in your voice. Don't put anyone on hold.If a second call comes in, let it ring.Call back when you're done and say, "Sorry, I was on the other line." Ask one question first: regular or one-off?If I'm fully booked, I turn down...
The mower you want is cheaper online. I know. I have looked too. Then if the machine ever dies and you find out what you actually bought. Why I buy the big stuff local I have used the same dealer for years. He goes the extra mile now because I have been walking in the door for a long time. That relationship is worth more than the $200 I would save online. Here is what local gets you that a website does not: You put your hands on the machine before you pay for it. No guessing from photos. They...